Troubleshooting

Password, sign-in, and account access help

Updated June 10, 2026 · 1 min read

Forgot your password? Use the “Forgot your password?” link on the sign-in page. A reset link goes to your email; check spam if it doesn’t arrive within a few minutes.

Changing your password. Signed-in users can change their password under Settings, then Security, and sign out of all devices from the same place.

Tenants: never got an invite? Portal access comes by invitation from your landlord. Ask them to send (or resend) your invite, and check your spam folder.

Who to contact. Renters: for anything about your home, lease, or rent, message your property manager. They’re who you rent from. If LeaseRooster itself is broken (a page won’t load, a button errors), email [email protected] and we’ll dig in.

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