Who to contact: your property manager or LeaseRooster

LeaseRooster is the software your rental runs on. Your property manager is the person you actually rent from. Knowing which is which saves you time.

Contact your property manager for anything about your home or your money:

• Rent, fees, your balance, or a payment question
• Repairs and maintenance
• Your lease, renewal, or moving out
• Deposits and the condition of your home

The fastest way to reach them is Messages in your portal, which keeps the whole conversation in one place.

Contact LeaseRooster only when the app itself is broken:

• A page won’t load or a button gives an error
• You can’t sign in even after resetting your password

For that, email [email protected]. For everything about your actual rental, your property manager is who you want.