Features

How tenants report a repair

Updated June 10, 2026 · 1 min read

Something broken? Open Repairs in your portal and describe the problem. Add photos right on the form (a picture of the leak saves everyone a visit) and submit.

Your property manager sees the request immediately and can assign a vendor, propose visit times you can book, and update the status. You can follow along on the same page and add more photos later if things change.

For anything urgent or dangerous (gas smell, major flooding), call your property manager or emergency services first. The portal is not an emergency channel.

Was this article helpful?